1. Introduction

Welcome to Iyntra ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data — Name, email address, phone number, and other contact details you voluntarily provide when registering or contacting us.
• Usage Data — Information about how you access and use our website, including your IP address, browser type, pages visited, time spent, and referring URLs.
• Device Data — Information about the device you use to access our site, including hardware model, operating system, and unique device identifiers.
• Communications — If you contact us via WhatsApp, email, or other channels, we may retain those communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your enquiries and provide customer support
• To send you educational content, updates, and marketing communications (where you have consented)
• To improve our website, products, and services
• To monitor and analyse usage and trends
• To comply with legal obligations
• To prevent fraudulent or illegal activity

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers — Third-party vendors who assist in operating our website and services (e.g. analytics, email delivery), bound by confidentiality obligations.
• Legal Requirements — Where required by law, court order, or governmental authority.
• Business Transfers — In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us recognise you on return visits and understand how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

7. Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Via WhatsApp: +60 11-6810 1125
• Through our website: iyntra.com